We provide complete IT infrastructure support: monitoring, incident resolution, updates and round-the-clock assistance.
What is included
- Help Desk
- IT systems administration
- Monitoring and incident response
- Backup
- Any SLA level
- IT outsourcing
Benefits
- Minimized downtime
- Fast incident response
- Optimized in-house IT staffing costs
- Guaranteed quality and stability
Project stages
- Assessment of the current infrastructure
- SLA definition
- Monitoring setup
- Operational support
- Monthly reporting